Return and Refund Policy

Thank you for choosing QuickBooks Code. We specialize in selling licensed digital software, mainly QuickBooks products. 

At QuickBooks Code, we have a 30 days return policy, which means you can return your order whenever you want within 30 days of the order date.

Digital Product Nature

All products sold on https://quickbookcode.com are digital, non-physical software licenses. Once a license key or activation code is delivered, the sale is final.

Return Process

To initiate a return, follow these steps:

  • Contact Us: Email our customer service team at email: support@quickbookcode.com with your order number and reason for return.
  • Receive Return Authorization: We will provide a Return Authorization Number (RAN) and instructions on how to return your item(s).
  • Ship the Item: Securely package the item and send it back using the instructions
    provided. Include the Return Authorization Number with your shipment.

Return and Refund Window

  • Return: 30 Days
  • Refund: 10 Days

Return Country

  • United States

Return Cost

  • Restocking fee: No cost
  • For defective products: No cost
  • For customer remorse: No cost

Return Method

  • By Mail

Method to get the return label

  • For defective products: Download/Print
  • For customer remorse: Download/Print

Product conditions that we allow for returns

  • New

Return Currency

  • USD ($)

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Exceptions

Refunds or replacements may be considered in the following exceptional situations:

  • You received an incorrect product (e.g. wrong QuickBooks version).
  • The license key is invalid or not working, and we cannot fix the problem.
  • You were charged multiple times for the same order (duplicate payment).

All such requests must be made within 30 days of the purchase date.

Technical Issues

If you’re having trouble with installation or activation, we’re here to help. Please reach out to us at support@quickbookcode.com for assistance.

Fraudulent or Unauthorized Transactions

We reserve the right to refuse refund requests suspected of fraud, misuse, or breaches of our Terms and Conditions. In these cases, we may also report fraudulent activities to the relevant authorities.

Contact Us

If you have any questions about this policy, please contact us at:

📧 Email: support@quickbookcode.com
📞 Phone: +1 (917) 764-9716
📍 Address: 783 Pinewood Rd, Union, NJ 07083, USA
😃 Office Hours: Mon-Friday between 09:00 am to 07:00 pm.
(GMT-08:00) PST Pacific Standard Time